Simplify your service
and streamline your processes

An uncomplicated and highly configurable service process management and automation platform, perfect for Shared Services Center, Help desk and Service desk.
Processes
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flow
flow

Centralize services, optimize resources and enhance your team's work

We transformed our service with Agidesk, managing more than 210 thousand tickets and tasks through the platform.”

Leonardo Oliveira - Strategic management manager

Leonardo Oliveira

Strategic management manager
Brasal

+30%

cost reduction

+35%

to increase the productivity

-65%

to reduce service time

Automated flows

Make you workflows simple, productive and collaborative

Custom activities by stages

Create forms, teams, responsibles, actions and requirements for each phase of the process.

Define rules for workflows

Set up deadlines and automations for events that occur during service.

Connect processes and optimize performance

Follow the execution of activities in real time, analyze team performance and visualize opportunities for improvement.

AgiFlow

Omnichannel Chat

Connect with your customer, wherever they are

Centralize your service, reduce your response time and increase your audience's level of experience.

Agidesk was spot on in the combination of features and added value that we were looking for.”

Márcia Vilanova - Unipar

Márcia Vilanova

Attendance supervisor
Unipar
Agitalks

Centralized service

Enhance your service
and elevate the
customer experience

Automate it your way

Configure the platform with what you need and guarantee a fluid experience for your service team and your customer.

Increase your team's productivity

Control service deadlines, define markers for quick follow-up and speed up ticket resolution.

Centralize your systems and processes

Integrate your services in one place and facilitate access to indicators for assertive decision making.

Agihelp

More features

Transform your team's day-to-day life

130+ custom
no-code action types

Create rules for automatic actions and form validation

Periodic actions

Modulate tasks based on time, defining conditions and performing periodic actions

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